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Managed Detection and Response Services

Skilled Security Teams and Advanced Threat Intelligence that Stop Attackers in Their Tracks

Boost Cyber Resilience

To outsmart attackers, speed is everything. When threats are detected earlier, the risk of a destructive breach is mitigated and your cyber resilience improves.

ProArch's Managed Detection and Response Services (MDR) are a true extension of your team. Our experienced threat hunters and security analysts respond to malicious activity 24/7 stopping threats before damage occurs.

Our rapid deployment process takes hours, not weeks- so you don’t have to go another day unprotected from attacks.

Protect your infrastructure, reputation, and bottom line.

  • Depend on a 24x7 team and a plan backed by experts for reducing risk
  • Operate with a more predictable security spend and improve return on security investment
  • Pinpoint attackers across multi-cloud, on-premises, operational technology (OT), IT, and IoT
  • Deliver reports to leadership backed by data and expert recommendations

Let's go on this journey together.

Destination: Success.

Managed Detection and Response (MDR) Services

Alerting you of malicious activity on your network is no help unless you have the bandwidth and skills to respond. Let ProArch's Managed Detection and Response Services (MDR) take on the responsibility of investigating and Responding to security threats.

Endpoint Detection and Response

Endpoint Detection and Response (EDR)

Keep threats off devices that are a clear path to corporate resources.

  • 24x7 response to endpoint threat activity
  • Endpoint monitoring and detection
  • Coverage for workstations, servers, and mobile devices (Windows, Linux, MacOS, iOS, Android)
  • Seamless escalation to Incident Response
Identity Detection and Response

Identity Detection and Response (IDR)

Prevent corporate account compromises that lead to data breaches.

  • 24x7 response to suspicious account activities
  • Identity monitoring and detection
  • Coverage for on-premises and cloud-native corporate accounts (Active Directory)
  • Seamless escalation to Incident Response
Extended Detection and Response

Extended Detection and Response (XDR)

End-to-end attack prevention across networks, endpoints, and identities.

  • 24x7 response to threat activity across on-premises and cloud networks, endpoints, and identities
  • Endpoint, identity, and network monitoring and detection
  • Coverage for Azure, Google, AWS
  • Seamless escalation to Incident Response

*Extended Detection and Response (XDR) must include Endpoint Detection and Response (EDR).

How MDR Works

Threat Detection

Telemetry generated from your infrastructure is ingested by Microsoft Sentinel Security Incident & Event Management (SIEM) platform.

Threat intelligence turns raw data into contextual information that feeds the SIEM platform to surface early detections and prioritize alerts. 


Security Orchestration, Automation, and Remediation (SOAR) platform triages alerts through automated playbooks that resolve threats or escalate to the SOC for further investigation.


Security Analysts contain threats, escalate to full incident response if needed, and work with you to coordinate response actions and remediate weaknesses long-term.

MDR services

Managed Detection and Response Services Comparison Guide

See what's included and protected in EDR, IDR, and XDR.


MDR Features

Security Operations Center

24x7 Security Operations Center

ProArch's Security Operations Center operates around the clock performing threat hunting, investigation, containment, eradication, and escalation to full Incident Response.

Advanced Threat Detection

Threat Detection & Analysis

SIEM, SOAR, and AI-driven automation tools surface malicious activity that requires further investigation to determine the root cause of compromise and implement effective defenses.

managed deteciton and response

Security Incident Response

Seamlessly transition to ProArch's Incident Response Team that includes architecture experts, senior engineers, and project management who:

  • Re-build compromised systems and data
  • Work with legal and government agencies
  • Implement security hardening controls
managed deteciton and response

Proactive Risk Management

ProArch acts as an extension to your team working alongside you to strengthen security.

  • Quarterly reporting with trending data and recommendations prioritized by risk
  • Access to Security Consulting Team for ongoing guidance and questions


What remediation actions will the SOC take on behalf of the client?

The SOC remediates and responds to threat activity within its capabilities and integrated systems. Quarantining a system, restricting application execution, creating an investigation package, and performing advanced threat hunting to determine root cause are all handled by the SOC. In the case that a patch or other engineering function is required then the SOC communicates responsibility to the client. If successful compromise does occur, then transition to ProArch's Incident Response Team takes place.

Do I still need an incident response plan if I have MDR?

MDR is not a replacement for an incident response plan. Although ProArch can perform incident response, those recovery and rebuild services are not included in the cost of MDR. It is important to have documented recovery playbooks that outline actions to be taken by members of your team, like contacting legal representation and restoring backups.

Does MDR replace the need for other security services?

With security there is never a 100% guarantee. MDR is not ‘all encompassing’ when it comes to all the elements of a mature security program. Security leaders must account for activities like vulnerability management, awareness training, pen testing, incident response planning, compliance, and security of specialized environments. ProArch's Security Team can assist with all of these components.

MDR Insights

EDR vs. IDR vs. XDR
Why It’s Time to Rethink Identity Security
What Is Endpoint Detection and Response (EDR)?

Build Your Business Case

Win Over the CFO: Proving the Value of MDR Services
Why MDR Services? Five Major Benefits for Your Business
What It’s Like Working with an MDR Provider

“We've made a lot of big strides on the security side in the last year, and ProArch has been a big part of that.”

Kevin Wiese, CIO at BestSelf Behavioral Health

Stay One Step Ahead of Cyber Threats