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Managed Detection and Response Services

Skilled Security Teams and Advanced Threat Intelligence that Stop Attackers in Their Tracks

Boost Cyber Resilience

To outsmart attackers, speed is everything. When threats are detected earlier, the risk of a destructive breach is mitigated and your cyber resilience improves.

ProArch's Managed Detection and Response Services (MDR) are a true extension of your team. Our experienced threat hunters and security analysts respond to malicious activity 24/7 stopping threats before damage occurs.

Our rapid deployment process takes hours, not weeks- so you don’t have to go another day unprotected from attacks.

Protect your infrastructure, reputation, and bottom line.

  • Depend on a 24x7 team and a plan backed by experts for reducing risk
  • Have the intelligence to stay ahead of threats and know where your risks are
  • Operate with a more predictable security spend and improve return on security investment
  • Pinpoint attackers across multi-cloud, on-premises, operational technology (OT), IT, and IoT
  • Deliver reports to leadership backed by data and expert recommendations

Managed Detection and Response (MDR) Services

Alerting you of malicious activity on your network is no help unless you have the bandwidth and skills to respond. Let ProArch's Managed Detection and Response Services (MDR) take on the responsibility of investigating and Responding to security threats.

Endpoint Detection and Response

Endpoint Detection and Response (EDR)

Keep threats off devices that are a clear path to corporate resources.

  • 24x7 response to endpoint threat activity
  • Endpoint monitoring and detection
  • Coverage for workstations, servers, and mobile devices (Windows, Linux, MacOS, iOS, Android)
  • Seamless escalation to Incident Response

Identity Detection and Response (IDR)

Prevent corporate account compromises that lead to data breaches.

  • 24x7 response to suspicious account activities
  • Identity monitoring and detection
  • Coverage for on-premises and cloud-native corporate accounts (Active Directory)
  • Seamless escalation to Incident Response

Extended Detection and Response (XDR)

End-to-end attack prevention across networks, endpoints, and identities.

  • 24x7 response to threat activity across on-premises and cloud networks, endpoints, and identities
  • Endpoint, identity, and network monitoring and detection
  • Coverage for Azure, Google, AWS
  • Seamless escalation to Incident Response

*Extended Detection and Response (XDR) must include Endpoint Detection and Response (EDR).


All MDR Services include:

  • 24x7 Security Operations Center (SOC) performing threat hunting, investigation, containment, and eradication
  • Next-gen SIEM and SOAR, and AI-driven automation
  • Seamless escalation to ProArch Incident Response Team
  • Quarterly reporting with trending data and recommendations prioritized by risk
  • Access to Security Consulting Team for ongoing guidance and questions

How MDR Works

Data Collection: Threat detection sources and sensors are deployed across networks, cloud services, endpoints, and identities collecting and analyzing telemetry- making it possible to track down root causes quickly.

Enrich: Threat intelligence turns raw data into contextual information that surfaces early detections and prioritizes alerts. Alerts can be triaged through intelligent workflows that resolve threats or escalate to SOC analysts.

Investigate Cases: Security Analysts perform a thorough evaluation to understand the attacker's motives, determine the root cause of compromise, and put defenses in place.

Respond to Threats: In the event successful compromise does occur, our Incident Response Team steps in to recover and rebuild systems.


“We've made a lot of big strides on the security side in the last year, and ProArch has been a big part of that.”

Kevin Wiese, CIO at BestSelf Behavioral Health

MDR Features


24x7x365 SOC Monitoring

ProArch's Security Operations Center operates around the clock performing threat hunting, investigation, containment, eradication, and escalation to full Incident Response.

Advanced Threat Detection

Advanced Threat Detection

Threats are analyzed and prioritized using SIEM, SOAR, and automation tools that surface threats before they become a full incident.


Extensive Threat Analysis

Security Analysts perform a thorough evaluation using contextual threat intelligence to get a deeper understanding of the behaviors and techniques of attackers to get to the root cause of compromise and put defenses in place.


Security Incident Response

Seamlessly transition to ProArch's Incident Response Team that includes architecture experts, senior engineers, and project management who:

  • Re-build compromised systems and data
  • Collaborate with legal and government agencies
  • Implement security hardening measures

Proactive Risk Management

ProArch acts as an extension to your team working alongside you to reduce risk and improve security posture long-term.

  • Coordinate with IT to contain an attack
  • Provide evidence for legal and regulatory purposes
  • Quarterly reporting that improves security posture long-term
  • Communicate vulnerabilities that require action (ex: patches)
  • Root cause analysis and control recommendations
  • Security incident log data and reporting

Managed Detection and Response Services Comparison Guide

See what's included and protected in EDR, IDR, and XDR.



What remediation actions will the SOC take on behalf of the client?

The SOC remediates and responds to threat activity within its capabilities and integrated systems. Quarantining a system, restricting application execution, creating an investigation package, and performing advanced threat hunting to determine root cause are all handled by the SOC. In the case that a patch or other engineering function is required then the SOC communicates responsibility to the client. If successful compromise does occur, then transition to ProArch's Incident Response Team takes place.

Do I still need an incident response plan if I have MDR?

MDR is not a replacement for an incident response plan. Although ProArch can perform incident response, those recovery and rebuild services are not included in the cost of MDR. It is important to have documented recovery playbooks that outline actions to be taken by members of your team, like contacting legal representation and restoring backups.

Does MDR replace the need for other security services?

With security there is never a 100% guarantee. MDR is not ‘all encompassing’ when it comes to all the elements of a mature security program. Security leaders must account for activities like vulnerability management, awareness training, pen testing, incident response planning, compliance, and security of specialized environments. ProArch's Security Team can assist with all of these components.

Helpful Insights

Breaking Down Managed Detection and Response Services: EDR vs. IDR vs. XDR
What Is Endpoint Detection and Response (EDR)?
Why It’s Time to Rethink Identity Security

Stay One Step Ahead of Cyber Threats