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Remote Help Center & On-Site Support

Guaranteed Service Request Response Times

Semi-Annual IT Strategy Sessions

Monitoring & Operations Systems Updates

IT support you can count on.

 

ProArch's Support Managed IT Solutions eliminates the unpredictable costs and lengthy repair times associated with the traditional 'break-fix' IT services model.

Support offers complete and continual network management with unlimited service, for a fixed monthly fee. 

ProArch Customer Satisfaction

What Our Clients Say

"Both specialists were amazing. They were helpful, informative, and very professional. I would recommend ProArch to anyone needing IT assistance."

"James fixed the problem before I even had a chance to call him back. Thanks guys!"

"Peter was very efficient and emailed later to ensure that staff was successful in logging onto the network. Very nice. Thank you!"

"Gavin was patient, considerate, professional & efficient! Thank you, ProArch!"

"Mike is always professional, polite and personable."

IT support you can count on.

ProArch’s Help Center is comprised of experienced and certified technicians with technical knowledge in:

  • Office 365 and Windows
  • Windows Server
  • Mobile Devices
  • Anti-Virus and Anti-Spyware Applications
  • Backups
  • VPN Connections
  • Malware Remediation

The goal of our Help Center is to resolve issues and escalate is needed.

With a customer satisfaction rating of 4.76/5, you can be assured that ProArch is here for you. 

Support

24/7 IT Management, Monitoring & Support

U.S. Based Help Desk Support

On-Site Support

Built-In SLAs

24x7x365 Monitoring

Monthly Net Health Check

Online Client Portal

Asset Tracking

Operating System Updates

Data Backup Analysis & Verification

Anti-Virus Signature Updates

Monthly Reporting & Statistics

IT Strategy Sessions

Support isn't just fixing IT problems.

ProArch works closely with our clients to fully understand their business and provide the right technology solutions that accelerate business growth.
If you’re looking for a reliable Managed IT Support services your business can count on, reach out to us.

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